Terms of Service
Effective date: August 4, 2026 · Last updated: August 4, 2026
These Terms of Service ("Terms") govern your use of the Loopa mobile application (the "App") and the website loopahealth.app (together, the "Services"), operated by [Company Legal Name] ("Loopa", "we", "us"). By creating an account or using the Services, you agree to these Terms and to our Privacy Policy. If you do not agree, please do not use the Services.
1. Loopa Is Not Medical Advice
Important: Loopa is a wellness and habit-tracking tool, not a medical device or healthcare provider. Nothing in the Services — including nutrition estimates, energy baselines, routines, and AI-generated suggestions — is medical advice, diagnosis, or treatment. Always consult a qualified healthcare professional before making decisions about your health, diet, or exercise, and never disregard professional advice because of something you saw in Loopa. If you may be experiencing a medical emergency, call your local emergency number immediately.
Loopa is not intended for the diagnosis, treatment, or management of any medical condition, including eating disorders. If tracking food or habits negatively affects your wellbeing, please stop using the Services and seek professional support.
2. Eligibility & Your Account
- You must be at least 16 years old (or the age of digital consent in your country) to use the Services.
- You are responsible for keeping your login credentials confidential and for all activity under your account.
- You agree to provide accurate information and to notify us promptly of any unauthorized use of your account.
3. Your License to Use Loopa
We grant you a personal, limited, non-exclusive, non-transferable, revocable license to use the Services for your own non-commercial use, subject to these Terms. All software, design, branding, and content in the Services (other than your own data) belong to Loopa or its licensors and are protected by intellectual-property laws.
4. Your Content & Data
You own the data you log in Loopa. You grant us a limited license to host and process it solely to provide the Services, as described in our Privacy Policy. You can export or delete your data at any time.
5. AI Features
The AI Meal Helper and other AI-assisted features generate estimates, which may be inaccurate or incomplete. They are provided for convenience only. You are responsible for verifying any information you rely on, particularly regarding allergies, medical dietary requirements, or medication interactions — do not rely on AI estimates for these.
6. Purchases, Subscriptions & Trials
- Loopa offers a free tier. Optional paid subscriptions ("Loopa Plus") unlock additional features.
- Subscriptions are billed through the Apple App Store or Google Play Store under their payment terms, and renew automatically until cancelled in your store account settings at least 24 hours before the end of the current period.
- Free trials, where offered, convert to paid subscriptions unless cancelled before the trial ends.
- Refunds are handled by the app stores under their policies; store purchases cannot be refunded by us directly.
- Prices may change; we will give you advance notice, and changes apply from your next billing period.
7. Acceptable Use
You agree not to:
- use the Services unlawfully or in violation of these Terms;
- reverse-engineer, scrape, or copy the Services, or interfere with their security or operation;
- access or attempt to access other users' accounts or data;
- resell the Services or use them to build a competing product;
- upload malicious code or content that is unlawful or infringes others' rights.
We may suspend or terminate accounts that violate these Terms.
8. Third-Party Services
The Services may connect to third-party services you choose to enable, such as Apple Health and Google Fit. Your use of those services is governed by their own terms and privacy policies, and we are not responsible for them.
9. Disclaimer of Warranties
The Services are provided "as is" and "as available" without warranties of any kind, express or implied, including fitness for a particular purpose, accuracy, and non-infringement. We do not warrant that the Services will be uninterrupted, error-free, or that any data (including nutrition and health estimates) is accurate or complete.
10. Limitation of Liability
To the maximum extent permitted by law, Loopa and its officers, employees, and suppliers will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of data, profits, or goodwill, arising out of or related to your use of the Services. Our total liability for any claim will not exceed the greater of the amount you paid us in the twelve months before the claim or USD $50. Some jurisdictions do not allow certain limitations, so parts of this section may not apply to you; nothing in these Terms limits liability that cannot be limited by law, or affects your statutory consumer rights.
11. Indemnity
You agree to indemnify Loopa against claims arising from your breach of these Terms or misuse of the Services, to the extent permitted by applicable law.
12. Termination
You may stop using the Services and delete your account at any time. We may suspend or terminate your access if you materially breach these Terms, if required by law, or if we discontinue the Services (with reasonable notice where practicable). Sections that by their nature should survive termination (including 9–11 and 13) will survive.
13. Governing Law & Changes to These Terms
These Terms are governed by the laws of [Your Jurisdiction], without regard to conflict-of-law rules, and disputes will be resolved in the courts of [Your Jurisdiction], unless mandatory consumer law in your country of residence provides otherwise. If we make material changes to these Terms, we will notify you in the App or by email before they take effect. Continued use after changes take effect constitutes acceptance.
14. Contact
Questions about these Terms? Email hello@loopahealth.app.
[Company Legal Name]
[Registered Address]